Can I Return Games On Microsoft Store?

Are you a gamer who’s purchased a game from the Microsoft Store only to realize it’s not quite what you expected? Have you encountered technical issues or bugs on a game you purchased? If so, you may be wondering if you can return games on the Microsoft Store. Read on to find out what your options are when it comes to returning games on the Microsoft Store.

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Can I Return Games on Microsoft Store?

Microsoft Store is a great place to find all the latest video games, movies, and TV shows. But what if you want to return a game that you bought? Can you return a game on the Microsoft Store?

The answer is yes. Microsoft Store has an easy process for returning games. You can return any game that you purchased through the Microsoft Store within 14 days of purchase, as long as you haven’t used or downloaded it.

What Can Be Returned?

Microsoft Store allows you to return any game that you purchased within 14 days of purchase. This includes physical copies of games, as well as digital downloads. However, you must not have used or downloaded the game in order to be eligible for a return.

How to Return a Game

If you’d like to return a game that you purchased from the Microsoft Store, here’s what you need to do:

Step 1: Sign into Your Microsoft Account

The first step is to sign into your Microsoft Account. This is the same account that you used to make the purchase.

Step 2: Go to the Order History Page

Once you’re signed into your account, go to the Order History page. Here, you’ll find all of your purchases from the Microsoft Store.

Step 3: Locate the Order

Find the order that contains the game that you want to return. Then, click “Return items” next to the appropriate order.

Step 4: Select the Items You Want to Return

On the next page, you’ll be able to select the item(s) that you want to return. Make sure to select any items that you want to return.

Step 5: Choose a Reason for the Return

Next, you’ll need to choose a reason for the return. You can choose from a list of reasons, such as “I didn’t like the game,” or “I bought the wrong game.”

Step 6: Print the Return Label

Once you’ve chosen a reason, you’ll need to print out a return label. This label should be included in the order confirmation email that you received when you made the purchase.

Step 7: Package and Ship the Item(s)

Once you’ve printed out the return label, package the item(s) that you want to return. Make sure to include all of the original packaging and accessories. Then, ship the item(s) back to the Microsoft Store.

Step 8: Wait for the Refund

Once the Microsoft Store has received your return, they will process your refund. Depending on your payment method, you may receive your refund in as little as 3-5 business days.

What Can’t Be Returned?

There are some items that cannot be returned to the Microsoft Store. These include pre-owned games, digital downloads, and products purchased from third-party retailers. Additionally, any items that have been used or downloaded cannot be returned.

Microsoft Store Refund Policy

Microsoft Store has a straightforward refund policy. Any game that you purchased through the Microsoft Store can be returned within 14 days of purchase, as long as you haven’t used or downloaded it. Additionally, you can only return items that were purchased directly from the Microsoft Store. Items purchased from third-party retailers cannot be returned.

Refunds and Exchanges

If you’ve requested a refund for a game that you purchased from the Microsoft Store, you’ll receive a full refund. However, if you’d like to exchange the game for another one, you’ll need to purchase the new game separately.

Microsoft Store Customer Service

If you have any questions about returning a game that you purchased from the Microsoft Store, you can contact Microsoft Store customer service. They’ll be able to answer any questions that you may have about the return process.

Returning a Game to a Local Retailer

If you purchased a game from a local retailer, you may be able to return it to the store. Most retailers have their own return policies, so it’s best to check with the store before you try to return the game.

Returning a Digital Download

If you purchased a digital download from the Microsoft Store, you can’t return it. However, you may be able to get a refund if the game doesn’t work properly. You can contact Microsoft Store customer service to find out more about getting a refund for a digital download.

Microsoft Store Return Process FAQs

Q: How long do I have to return a game to the Microsoft Store?

A: You can return any game that you purchased from the Microsoft Store within 14 days of purchase, as long as you haven’t used or downloaded it.

Q: Do I need to include the original packaging and accessories?

A: Yes. You’ll need to include all of the original packaging and accessories in order to be eligible for a return.

Q: Can I return a game to a local retailer?

A: Yes. Most retailers have their own return policies, so it’s best to check with the store before you try to return the game.

Frequently Asked Questions

Can I Return Games on Microsoft Store?

Answer: Yes, you can return games purchased from the Microsoft Store. Microsoft offers a 14-day return policy for all digital games and apps, and a 30-day return policy for all physical products, including games and consoles.

If you’re unhappy with your purchase, you can return it for a full refund within the applicable return period. To initiate a return, simply sign in to your Microsoft account, go to the order history page, select the product you’d like to return and click the return button. From there, you’ll be able to select the reason for your return and receive instructions on how to complete the return process.

How To Refund Microsoft Store Game Or App Purchase

In conclusion, you can indeed return games purchased from the Microsoft Store. You can do this within 14 days of purchase for a full refund, provided the game has not been used or downloaded. However, if you have downloaded the game, you can only receive a store credit. This can be used to purchase other products from the Microsoft Store. The process is simple and straightforward, so you can enjoy your purchase with confidence.