How To Return Game Microsoft Store?

Are you having trouble with the process of returning a game to the Microsoft Store? Don’t worry, you’re not alone! In this article, we’ll cover all the steps necessary to help you get a refund for your game and make the process of returning a game to the Microsoft Store as painless as possible. With our clear and concise guidance, you’ll be able to start the refund process in no time. So, let’s dive in and learn the steps for returning a game to the Microsoft Store.

How to Return a Game from the Microsoft Store?

Microsoft Store is a digital marketplace that provides users access to a variety of applications, games, music, movies, and more. If you have purchased a game from the Microsoft Store and want to return it, this article will guide you through the process.

Returning a Game from the Microsoft Store

The Microsoft Store offers a 14-day refund policy on all digital content that you purchase. You will be able to refund the game within 14 days of purchase if you are not satisfied with the game or if it does not meet your expectations. Here are the steps to follow for returning a game from the Microsoft Store:

Step 1: Go to the Microsoft Store

Start by opening the Microsoft Store. You can do this by searching for “Microsoft Store” in the Windows 10 search bar. Once you are in the store, you will need to sign in with your Microsoft account.

Step 2: Go to Order History

Once you have signed in, select the “Order History” option on the left side of the screen. This will bring up all of your purchases from the Microsoft Store. Scroll down until you find the purchase that you want to return.

Step 3: Select Request a Refund

Click on the game that you want to return, and then select the option to “Request a Refund”. You will then be prompted to provide your reason for returning the game. Select the reason for returning the game and then click “Submit”.

Step 4: Confirm the Refund

Once your refund request is submitted, you will receive an email confirming the refund. The refund will be processed within 7-10 business days. It is important to note that not all refunds are guaranteed.

Refund Policies

The Microsoft Store has a 14-day refund policy on all digital content that you purchase. If you are not satisfied with a game or if it does not meet your expectations, you can request a refund within 14 days of purchase. However, not all refunds are guaranteed.

In-Game Purchases

In-game purchases are not eligible for refunds. This includes in-game currency, items, or services. If you have purchased an in-game item and are not satisfied with it, you can contact the game developer for assistance.

Bundles and Subscriptions

Bundles and subscriptions are also not eligible for refunds. If you have purchased a bundle or subscription and are not satisfied with it, you can contact the game developer for assistance.

Contacting Microsoft Support

If you have any questions or need additional assistance with returning a game from the Microsoft Store, you can contact Microsoft Support. Microsoft Support can be contacted via phone, email, or chat. They can provide additional information and help resolve any issues you may have.

Frequently Asked Questions

What is the Return Policy for Games from the Microsoft Store?

Answer: Microsoft Store offers a 14-day return policy for all games purchased from the Microsoft Store. Customers can request for a full refund for any game if it is returned within 14 days of purchase, as long as the game has not been used or downloaded. Customers may also return a game within 14 days if they have experienced technical issues with the game that cannot be resolved.

However, any games that have been downloaded, used, or activated are not eligible for a return or a refund. Additionally, any games that have been purchased as part of a bundle or subscription plan may not be returned or refunded. Games that have been purchased as part of a bundle or subscription plan may only be returned if the entire bundle or subscription plan is returned.

How do I Return a Game from the Microsoft Store?

Answer: To return a game from the Microsoft Store, customers must first sign in to their account. From there, customers can select the “Order History” option and find the game that they wish to return. Customers can then select the “Request a Refund” option and fill out the return form.

Once the return form has been completed, customers can submit the form for review. Microsoft Store will review the request and determine if the customer is eligible for a refund. Once the request has been approved, the customer will receive a refund for the game within 7-10 business days.

Are Pre-ordered Games Eligible for Return?

Answer: Pre-ordered games are eligible for return within 14 days of purchase, as long as the game has not been used or downloaded. Customers may request a full refund for the game if it is returned within 14 days of purchase. However, any games that have been downloaded, used, or activated are not eligible for a return or refund.

Additionally, any games that have been pre-ordered as part of a bundle or subscription plan may not be returned or refunded. Games that have been pre-ordered as part of a bundle or subscription plan may only be returned if the entire bundle or subscription plan is returned.

What Payment Methods are Accepted for Refunds?

Answer: Microsoft Store will refund the customer’s payment in the same form that the payment was made. Customers who have paid with a credit card will receive a credit to their credit card account. Customers who have paid with a debit card will receive a refund to their debit card account.

Microsoft Store also accepts PayPal as a payment method and will refund the customer’s PayPal account. Customers who have paid with an alternate payment method, such as a gift card, will receive a refund in the form of a Microsoft Store gift card.

Are Games Purchased from Other Stores Eligible for Return?

Answer: No, games purchased from other stores are not eligible for return or refund through the Microsoft Store. Any games purchased from other stores, such as retailers or third-party websites, must be returned or refunded through the store or website from which the game was purchased.

Microsoft Store does not accept returns or refunds for games purchased from other stores. Customers who wish to return or refund a game purchased from another store must contact the store or website from which the game was purchased.

How To Refund Microsoft Store Game Or App Purchase

Returning a game from the Microsoft Store is a simple and straightforward process. If you have purchased a game for the wrong platform, or it does not meet your expectations, you can easily get your money back. All you need to do is contact Microsoft’s customer service, submit a return request, and provide the required information. Microsoft will then process your request and issue a refund in a timely fashion. With this guide, you now know how to return a game from the Microsoft Store with ease.