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How To Refund Games On Microsoft Store Pc?

Are you an avid gamer and recently bought a game from the Microsoft Store, only to realize that it wasn’t what you were expecting? Don’t worry, Microsoft Store offers an easy way to get a refund for the game you bought. In this article, we will provide you with an easy-to-follow guide on how to refund games on Microsoft Store PC.

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How to Refund Games on Microsoft Store Pc?

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How to Refund Games on Microsoft Store Pc?

It is easy to purchase games from the Microsoft Store, but sometimes you may have to return them due to various reasons such as not being satisfied with the game or not being able to play it properly. Refunding games from the Microsoft Store on PC is a relatively simple process, and this guide will help you get your refund in no time.

Check Refund Eligibility

The first step in getting a refund on a game from the Microsoft Store is to make sure that the game is eligible for a refund. Microsoft offers refunds for purchases within two weeks of purchase, and for non-digital products, you can get a refund within 45 days of purchase. If you are outside of the refund window, you will not be able to get a refund.

If you are eligible for a refund, you will need to visit the Microsoft Store website and log into your account. Once you are logged in, you will need to go to the Order History page. Here you will be able to find the game that you want to refund, and you can click on the “Request a Refund” button next to the game.

Filling Out the Refund Request Form

Once you have clicked the “Request a Refund” button, you will be taken to a form that you will need to fill out. This form will ask for your name, email, and a brief description of why you are requesting a refund. You will also need to provide any additional information that may be requested by Microsoft.

Once you have filled out the form, you will need to submit it. Microsoft will then review your request and will decide whether or not to approve it. If your request is approved, you will receive an email confirming that your refund has been processed.

Getting Your Refund

Once your refund has been approved, you will receive a notification from Microsoft in the form of an email. This email will tell you how you will receive your refund, which can either be in the form of a credit to your Microsoft account or a refund to your credit card or PayPal account.

If you choose to get your refund as a credit to your Microsoft account, it will be added to your account immediately. If you choose to get your refund as a credit to your credit card or PayPal account, it may take up to 30 days for the refund to appear. Either way, you will be notified when the refund is processed.

Troubleshooting Refund Requests

If you encounter any problems with your refund request, you can contact Microsoft for help. You can do this by logging in to your Microsoft account and going to the Order History page. Here you will be able to find the game you requested a refund for, and you can click on the “Contact Us” link next to the game.

Once you have clicked the “Contact Us” link, you will be taken to a page where you can select a contact method. You can choose to call or chat with Microsoft, or you can fill out a form to submit a request for help. Microsoft will then help you with your refund request.

Conclusion

Refunding games from the Microsoft Store on PC is a relatively simple process. All you need to do is make sure that your game is eligible for a refund, and then fill out the refund request form. Once your request is approved, you will receive a notification from Microsoft, and you can choose to get your refund as a credit to your Microsoft account or a refund to your credit card or PayPal account. If you have any problems with your refund request, you can contact Microsoft for help.

Frequently Asked Questions

What is the process to get a refund on a game from the Microsoft Store?

The process to get a refund on a game from the Microsoft Store is relatively simple. First, you need to go to the Microsoft Store website and click on the “Order History” link. Then, you need to select the game you would like to refund and click on the “Request a Refund” button. After that, you will be asked to provide a reason for your refund request and then you will be able to submit your request. Once the request is reviewed, Microsoft will either approve or deny your refund request.

If your refund request is approved, you will receive a confirmation email from Microsoft that includes information about the amount of the refund and when you should expect to receive it. Depending on your payment method, you should receive the refund within 5-10 business days.

How long does it take for Microsoft to process a refund?

Microsoft typically processes refund requests within 5-10 business days. After you submit your request, Microsoft will review it and either approve or deny your refund. If approved, you will receive a confirmation email from Microsoft with the amount of the refund and when you should expect to receive it. The refund should arrive within the timeline specified in the confirmation email.

It is important to note that the exact timeline may vary depending on your payment method. For example, if you paid with a credit or debit card, the refund may take longer to process than if you paid with PayPal. Be sure to wait the full 5-10 business days before contacting Microsoft if you do not receive your refund.

Can I get a refund on a game I bought from the Microsoft Store?

Yes, you can request a refund on a game you purchased from the Microsoft Store. However, Microsoft reserves the right to approve or deny any refund request. To request a refund, you need to go to the Microsoft Store website and click on the “Order History” link. Then, select the game you would like to refund and click on the “Request a Refund” button.

You will then be asked to provide a reason for your refund request. Once you submit the request, Microsoft will review it and either approve or deny your refund. If approved, you will receive a confirmation email from Microsoft with the amount of the refund and when you should expect to receive it. Depending on your payment method, you should receive the refund within 5-10 business days.

What happens if my refund request is denied?

If your refund request is denied, you will receive an email from Microsoft explaining why your request was denied. Generally, Microsoft will deny refund requests if the game has been used or if the game has been more than 14 days since the purchase date. In some cases, Microsoft may offer you a store credit instead of a refund.

If you believe that your refund request was denied in error, you can contact Microsoft customer service and explain the situation. Microsoft may be willing to work with you to find a resolution or provide you with additional information about why your refund request was denied.

Can I get a refund on a pre-ordered game from the Microsoft Store?

Yes, you can request a refund on a pre-ordered game from the Microsoft Store. However, the process is slightly different than requesting a refund on a game you have already purchased. To request a refund on a pre-ordered game, you need to go to the Microsoft Store website and click on the “Order History” link. Then, select the pre-ordered game you would like to refund and click on the “Cancel Pre-Order” button.

You will then be asked to provide a reason for your refund request. Once you submit the request, Microsoft will review it and either approve or deny your refund. If approved, you will receive a confirmation email from Microsoft with the amount of the refund and when you should expect to receive it. Depending on your payment method, you should receive the refund within 5-10 business days.

Can I get a full refund on a game I bought from the Microsoft Store?

Yes, you can request a full refund on a game you purchased from the Microsoft Store. To do this, you need to go to the Microsoft Store website and click on the “Order History” link. Then, select the game you would like to refund and click on the “Request a Refund” button. After that, you will be asked to provide a reason for your refund request and then you will be able to submit your request.

Once the request is reviewed, Microsoft will either approve or deny your refund request. If approved, you will receive a confirmation email from Microsoft that includes information about the amount of the refund and when you should expect to receive it. Depending on your payment method, you should receive the full refund within 5-10 business days.

Refunding games on the Microsoft Store for PC is not as difficult as it may seem. All that’s required is to follow the simple steps outlined above and you can quickly get your money back. However, it’s important to keep in mind that refunds are not always guaranteed and that some games are not eligible for refunds. Keeping this in mind, it’s important to be extra careful when making your purchase, as this will ensure that you’re happy with what you’re buying. With the right knowledge and understanding, you can easily and confidently shop on the Microsoft Store for PC.